FAQ
FAQ
Joined at the seam, built to last.
Both. If you have engineer-stamped drawings, we work directly from those. For custom or one-off jobs without formal drawings, Lewis will produce a dimensioned sketch before cutting begins so you can confirm the geometry. That sketch is included in the job cost. There is no separate drafting charge for straightforward work.
It depends on the complexity and what is already in the queue. Simple repair work can often be turned around in three to five working days. Structural fabrication or multi-part custom work is usually two to four weeks. We give you a specific date at the quoting stage, not a range, and we hold to it.
For small repair items, yes. Drop it off during workshop hours (Monday to Friday, 7:00 to 17:00) and Lewis will assess it and call you with a quote the same day. For larger items or anything that needs a forklift to unload, please call ahead so we can have the bay clear.
Yes. We carry a generator-driven MIG and a stick set for site work. Travel within roughly 60 kilometres of the workshop is included in the site rate. Beyond that, we charge a straightforward mileage rate on top. No hidden call-out fees. Call to confirm coverage for your location.
We accept bank transfer and cash. For new clients, we ask for a 30% deposit on jobs over $500 before material is ordered, with the balance due on collection or delivery. Established clients are invoiced on 14-day terms. We do not accept credit cards at this time.